| 1.
|
Open and close conversations comfortably. (I, II)
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| 2.
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Use feedforward to prepare the listener for the message. (II)
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| 3.
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Exchange speaker-listener roles smoothly and frequently. (II)
|
| 4.
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Identify and use turn taking cues appropriately. (II)
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| 5.
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Demonstrate active listening techniques. (II)
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| 6.
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Develop a repertoire of conversational responses. (II, III, IV)
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| 7.
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Provide appropriate verbal and nonverbal feedback. (IV)
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| 8.
|
Self disclose appropriately and selectively; encourage appropriate
self disclosure from others. (II, IV, VI)
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| 9.
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Express disagreement positively. (IV)
|
| 10.
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Compliment others and receive and respond to compliments. (II, IV)
|
| 11.
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Identify different communication contexts. (I, VI)
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| 12.
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Recognize and use appropriate nonverbal behavior. (II, V)
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