Maricopa Community Colleges  SBS200   19966-99999 
Official Course Description: MCCCD Approval: 10/24/95
SBS200 19966-99999 LEC 2 Credit(s) 2 Period(s)
Small Business Operations
In-depth analysis of and individual plan development for the "day-to-day" problems encountered in the operation of a small business. Includes the development of an individual business operations plan including finance, purchasing, production scheduling, maintenance, shipping/receiving, personnel management and insurance/risk management requirements. Investigation of daily problems related to inventory control and business expansion. Prerequisites: None.
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MCCCD Official Course Competencies:
 
SBS200   19966-99999 Small Business Operations
1. Identify and predict operational problems common to small business. (I)
2. Apply problem solving processes to problems in small business daily operations. (II)
3. Evaluate unique operational problems affecting different types of small businesses. (III)
4. Create solutions for operational problems. (III)
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MCCCD Official Course Outline:
 
SBS200   19966-99999 Small Business Operations
    I. Operational Issues
        A. Employee Manual
        B. Product Planning
        C. Credit and Collections Overview
          1. Policies
          2. Methods
        D. Government Regulations
        E. When to Obtain Pension Plans
        F. Using Consultants/Resources Effectively
        G. Organization Structures
        H. Legal Requirements of Employment
          1. Employee
          2. Employer
        I. Business Analysis
          1. Physical Space
          2. Work Flow
        J. Standards/Methods of Measurement of Productivity
        K. Employee Resources
        L. Interpersonal skills
          1. Hiring/Firing
          2. Training
        M. Competition
        N. Insurance Coverage/Risk Management
      II. Problem Solving/Decision Making
          A. Identifying a Problem Area
          B. Gathering Facts
          C. Identifying Solutions
          D. Selecting a Solution
          E. Implementing the Solution
          F. Follow-up
        III. Operational Plans
            A. Types
              1. Small Retailer
              2. Small Manufacturer
              3. Small Service Company
              4. Small Construction Company
              5. Other Types of Small Businesses
            B. Operational Areas of Concern
            C. Planning Processes
              1. Short Term
              2. Long Term
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